Account Manager (m/f/d)

<div class="content-intro"><p><strong>Allow us to introduce ourselves</strong></p> <p>Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions.</p> <p>We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over <strong>260 employees</strong> spread across <strong>13 countries </strong>(we’re remote-first), 2600+ international clients, delivering research from <strong data-stringify-type="bold">+190 markets,</strong> globally.</p> <p>Want to be a part of the Appinio movement? <strong>🚀</strong></p> <p><span data-preserver-spaces="true">Here at Appinio, we value <strong>transparency</strong> <strong>in our recruitment process</strong>, and we've created a blog to share what to expect during each step of our journey together:</span><strong><span data-preserver-spaces="true"><em data-stringify-type="italic"> </em></span><span data-preserver-spaces="true"><a class="c-link c-link--focus-visible" href="https://www.appinio.com/en/blog/life-at-appinio/appinio-recruitment-process" target="_blank" data-stringify-link="https://www.appinio.com/en/blog/life-at-appinio/appinio-recruitment-process" data-sk="tooltip_parent">here</a></span></strong></p></div><div class="role"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454830"> <p><strong>Your mission as an Account manager </strong> Appinio is looking for a highly driven and passionate Account Manager to join our team. You will act as a trusted advisor to our customers regarding the importance and potential of market research, innovation, and consumer centricity.<br><br>In this role, you will be responsible for building and managing relationships with companies within a specific industry sector. You will showcase the potential of Appinio's capabilities and develop a mutually beneficial commercial framework with stakeholders</p> <p><strong>What you’ll be doing</strong></p> <ul> <li>Take commercial ownership of a diverse portfolio of small and medium sized accounts, ensuring consistent growth and retention</li> <li>Proactively build a high-quality outbound pipeline, identifying and approaching new prospects within your target market</li> <li>Drive renewals, reactivations, and upsells across your account base, leveraging automation, data, and scaled communication tactics</li> <li>Analyse account performance, pipeline health, and funnel metrics to guide your strategy and improve conversion</li> <li>Collaborate closely with Marketing, Customer Success, and Research team to deliver a best-in-class customer experience</li> <li>Maintain organised, data-backed account management processes — ensuring visibility, prioritisation, and accountability in all activities</li> </ul> <p><strong>You will thrive in this role if</strong></p> <ul> <li>You have 3+ years of experience in B2B sales, ideally within the Market Research industry, and understand how to translate insights into value</li> <li>You’re a hungry, proactive hunter who enjoys taking ownership of your pipeline and driving results</li> <li>You have a consultative, empathetic mindset, skilled at understanding client needs and building meaningful relationships</li> <li>You’re organised, analytical, and data-driven, using structure and insights to guide decisions and improve performance</li> <li>You’re naturally curious, coachable, and eager to learn, always looking to grow your commercial skills</li> <li>You thrive in a collaborative, international environment, contributing to shared goals and an open feedback culture</li> <li>You are fluent in both German and English (written and spoken)</li> <li>You are based in Germany, Ideally Hamburg</li> </ul> <p><strong>What’s in it for you?</strong></p> <ul> <li><strong><span data-preserver-spaces="true">Flexibility</span><span data-preserver-spaces="true"> Policy</span></strong><span data-preserver-spaces="true"> - Our flexibility policy means there is no hard cap on the number of vacation days you can take</span></li> <li><strong><span data-preserver-spaces="true">Temporary work from abroad - </span></strong><span data-preserver-spaces="true">If you're based in the EU, you can work outside your country of residence for up to 180 days per year</span></li> <li><span data-preserver-spaces="true">All the hardware you need and </span><strong><span data-preserver-spaces="true">your own MacBook</span></strong></li> <li><span data-preserver-spaces="true">If you are located in Hamburg or Berlin, you'll get a </span><strong><span data-preserver-spaces="true">Deutschland ticket</span></strong><span data-preserver-spaces="true"> or access to a mobility budget with the </span><strong><span data-preserver-spaces="true">NAVIT app</span></strong><span data-preserver-spaces="true"> to get you to and from the office space</span></li> <li>Subsidised <strong>Urban Sports Club </strong>or <strong>ClassPass</strong> membership based on location.</li> <li><span data-preserver-spaces="true">In case</span><span data-preserver-spaces="true"> you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our </span><strong><span data-preserver-spaces="true">Co-working spaces</span></strong></li> </ul> <p><strong><span data-preserver-spaces="true">Additional role details</span></strong></p> <ul> <li>This is a <strong>fully remote position</strong> open to candidates (ideally) based in Germany, the UK, Portugal, the Netherlands, and Spain</li> <li>This role will report directly to our Account Management Team Lead </li> </ul> <p><strong><span data-preserver-spaces="true">Our interview process</span></strong></p> <ul> <li>Screening Call </li> <li>Hiring Manager Interview </li> <li>Case Interview </li> <li>Reference Check </li> <li>Executive Interview </li> <li>Offer </li> </ul> </div> </div><div class="content-conclusion"><div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454846"> <div class="role"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454830"> <p><strong>Kind reminder:</strong> Please ensure that your application is submitted in English.</p> <p><em data-stringify-type="italic">This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm.</em></p> <p><em>Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.<br><br></em><strong>Please read our privacy policy <a href="https://www.appinio.com/en-gb/privacy">here</a>.</strong></p> </div> </div> <div class="ja-right"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454850"> <div class="contact"> <div class="c3"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454866"> <div> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454878"><strong>Learn more about us:</strong></div> </div> <div class="a1"><a href="https://appinio.com/" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/website-icon.svg"> appinio.com   </a><a href="https://de.linkedin.com/company/appinio-gmbh" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/linkedin-icon.svg"> LinkedIn   </a><a href="https://www.xing.com/companies/appiniogmbh" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/xing-icon.svg"> Xing    </a><a href="https://www.kununu.com/de/appinio" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/kununu-icon.svg"> Kununu   </a><a href="https://www.instagram.com/appinio" target="_blank"><img style="max-width: 100%;" src="https://jobdata.prescreen.io/appinio/instagram-icon.svg"> Instagram</a></div> </div> </div> </div> </div> </div> </div> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454850"> <div class="offer"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454854"> <div class="contact"> <div class="c3"> <div class="job-ad-editable job-ad-editable job-ad-editor" data-content="6454866"> </div> </div> </div> </div> </div> </div></div>