AI Lead Engineer - Internal Operations

May 14, 2026 Auto Import

WorkWave is the leading provider of cloud-based software solutions to pest control, lawn care, landscape management, and other green industries. Our special sauce is our team: We’re a group of makers, doers, creative thinkers, and hard workers, and we’re always looking for individuals who embrace those ideals to come and help us grow. When you become a part of this company, you’ll become part of a dynamic, friendly, fun, and forward-looking community. <div style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin: 24px -8px; padding-bottom: 16px; color: #000000; font-family: Meta, sans-serif; font-size: 16px; white-space: normal; background-color: #f6f6f6;" data-qa="job-description"> <div style="box-sizing: border-box; min-height: 1px; padding-left: 8px; padding-right: 8px; flex: 1 1 0%; min-width: 0px; width: 800px; color: #4f4f4f;"> <div style="box-sizing: border-box; line-height: 1.8em;"> We’re looking for a hands-on AI Engineer to own the technical foundation of WorkWave’s internal AI program. You’ll work at the intersection of cloud infrastructure, LLM orchestration, and enterprise systems — designing and building the agents, automations, and platform capabilities that power our next generation of operational AI. This role reports to the VP of Business Operations and is a foundational hire on a growing AI team. This isn’t a manage-from-the-whiteboard role. You’ll architect and build — selecting the dev stack, shipping production agents, managing inference costs, and staying ahead of a landscape that shifts weekly. If you’ve moved past writing code, this isn’t the right fit. </div> </div> </div> <div style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin: 32px -8px 24px; color: #000000; font-family: Meta, sans-serif; font-size: 16px; white-space: normal; background-color: #f6f6f6;" data-qa="posting-list-0"> <div style="box-sizing: border-box; min-height: 1px; padding-left: 8px; padding-right: 8px; flex: 1 1 0%; min-width: 0px; width: 800px;"> <div style="box-sizing: border-box; font-size: 20px; font-weight: bold; line-height: 24px; color: #4f4f4f; margin-bottom: 16px;">WHAT YOU’LL DO:</div> <div style="box-sizing: border-box; color: #4f4f4f; padding-top: 8px;"> <div style="box-sizing: border-box;"> <ul style="box-sizing: border-box; margin: 0px auto 16px; padding: 0px 0px 0px 16px;"> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Own the AI stack: Select, build, and maintain the development platform - LLM orchestration, hosting, deployment, cost controls, and monitoring</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Build production agents: Design and deliver automations across business functions including finance, revenue operations, support, and professional services</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Define technical patterns: Establish standards for three build types: deterministic code, AI-assisted workflows, and fully agentic client-facing workflows</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Evaluate vendors and infrastructure: Lead cloud and AI vendor conversations, manage infrastructure relationships, and build the cost model</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Partner across the business: Work directly with functional stakeholders to translate real business problems into technical solutions - you’ll need to understand the “why” as much as the “how”</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Set the foundation: You’re establishing the engineering standards, patterns, and practices that a growing AI capability will build on</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">Stay current: AI moves fast. We protect time for continuous learning, experimentation, and exploration of emerging tools and techniques - and we expect you to use it</li> </ul> </div> </div> </div> </div> <div style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin: 32px -8px 24px; color: #000000; font-family: Meta, sans-serif; font-size: 16px; white-space: normal; background-color: #f6f6f6;" data-qa="posting-list-1"> <div style="box-sizing: border-box; min-height: 1px; padding-left: 8px; padding-right: 8px; flex: 1 1 0%; min-width: 0px; width: 800px;"> <div style="box-sizing: border-box; font-size: 20px; font-weight: bold; line-height: 24px; color: #4f4f4f; margin-bottom: 16px;">WHO YOU ARE:</div> <div style="box-sizing: border-box; color: #4f4f4f; padding-top: 8px;"> <div style="box-sizing: border-box;"> <ul style="box-sizing: border-box; margin: 0px auto 16px; padding: 0px 0px 0px 16px;"> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">The Builder-Architect: You’re equally comfortable designing systems and shipping code. You think in terms of production readiness, not just prototypes, and you treat internal tooling as a product</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">The Continuous Learner: You’re energized by how fast this space moves. You stay on top of new models, frameworks, and techniques - not because someone told you to, but because you can’t help it. We’ll give you dedicated time for study and experimentation because we believe it compounds</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">The Translator: You can sit in a room with a finance leader or an operations manager and turn their pain into a technical spec. You don’t need every requirement handed to you - you ask the right questions and fill in the gaps</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">The Strategic Owner: You view the AI platform as your product. You identify problems and fix them without waiting for a ticket</li> <li style="box-sizing: border-box; margin: 0px; padding: 0px; line-height: 1.8em;">We know that great talent comes from many backgrounds. If you are a builder who cares about the “why” behind the code, we want to hear from you!</li> </ul> </div> </div> </div> </div>A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey • With everything you could find in a great downtown -- from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it • Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers market all conveniently located on the first floor - making running errands on a break a breeze. • We work hard but play hard too...need a break? When in the office kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong match • WORKING REMOTE? Great! Our teams are well versed at working collaboratively in a fully virtual environment. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including health and dental and 401k with company match AND BEYOND... • Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays • Tuition reimbursement • Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more! • 24/7 access to virtual medical care with Teladoc • Quarterly awards based on peer nominations • Regional discounts and perks • Opportunities to participate in charitable events and give back to the community GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth • Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense! • Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year JOIN OUR WINNING TEAM! • 10 Time winner of Best Place to Work in New Jersey by NJBiz ! • WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine • Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!) We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles! WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

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