Commercial Aftersales Manager

May 14, 2026 Auto Import

Job TitleCommercial Aftersales ManagerJob CategoryProduct SupportJob Description<div><div>What starts with YOU, moves the world! </div><div>Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Commercial Aftersales Manager. This is a field-based (remote) position with primary responsibility supporting the West Coast territory.</div><div>What you will do: </div><div><ul><li>Travel: Engage extensively with our Dealer network through frequent travel, (approximately 75%), building strong partnerships and driving business growth. </li></ul></div><div><ul><li>Collaboration: Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions to meet their unique needs. </li></ul></div><div><ul><li>Drive Regional Sales Performance: Develop and execute regional sales strategies for all parts segments, aligning with national objectives and regularly reviewing performance with dealer leadership. </li></ul></div><div><ul><li>Support Dealer Growth: Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share. </li></ul></div><div><ul><li>Develop New Channels & Segments: Partner with aftersales marketing to advance eCommerce initiatives and identify opportunities to reach new customer segments, guiding dealers in market expansion efforts. </li></ul></div><div><ul><li>Enable Dealer Sales Success: Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results. </li></ul></div><div><ul><li>Analyze & Report Performance: Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered. </li></ul></div><div> </div><div>Who you are: </div><div><ul><li>A strong communicator who builds trust and fosters collaboration. </li></ul></div><div><ul><li>Highly adaptable with a proactive approach to problem-solving. </li></ul></div><div><ul><li>Results-oriented with a passion for driving growth and achieving goals. </li></ul></div><div><ul><li>Skilled at influencing and motivating others to succeed. </li></ul></div><div> </div><div>What you will need: </div><div><ul><li>Education: Bachelor’s degree or 5-7+ equivalent experience. </li></ul></div><div><ul><li>Experience: 7+ years in industrial product sales, preferably with manufacturer or dealer networks. </li></ul></div></div><div><div> </div><div>Skills, Experience & Abilities </div><div><ul><li>Microsoft Office experience is a must. </li></ul></div><div><ul><li>Salesforce experience and proficiency </li></ul></div><div><ul><li>Automotive and/or Lift truck Dealer experience in Operations is a plus </li></ul></div><div><ul><li>Knowledge of wholesale and retail parts/service operations and lift truck markets. </li></ul></div><div><ul><li>Ability to develop and implement marketing plans targeting dealer leadership. </li></ul></div><div><ul><li>Familiarity with CRM systems and BI tools for performance tracking. </li></ul></div><div><ul><li>Strong sales and marketing expertise with proven ability to coach and lead. </li></ul></div><div><ul><li>Excellent time management and territory planning skills. </li></ul></div><div><ul><li>Ability to communicate complex technical concepts in a clear, actionable way. </li></ul></div><div> </div><div>Additional Information: </div><div>Geographical Area of Interest: <ul><li>West Coast </li></ul></div><div>Who we are: </div><div>Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. </div></div><div>What we offer: </div><div>Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). </div><div>#LI-TE1#LI-REMOTE</div>Job TypePermanentTime TypeFull time<div><div><div><div><div><div><div>Work Hours</div></div></div></div></div></div></div><div><div><div></div></div></div>40Travel Required75%Primary LocationHY US California (Remote)AddressHome OfficeZip Code94203Field-BasedYesRelocation Assistance AvailableNo<h3>We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.</h3><h3>EOE/Minorities/Females/Veterans/Disabled</h3>

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