Data Operations Analyst

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<p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Vālenz<sup>®</sup> Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.<br><br><span style="line-height:normal;"><b><span style="color:#2b333a;">About This Opportunity:</span></b></span><br><span style="line-height:normal;"><span style="color:#2b333a;">As a Data Operations Analyst, you’ll be focused on supporting complex data initiatives, with an emphasis on data integrity, workflow optimization, and cross-functional collaboration. The position sits at the intersection of business and technical teams, helping translate requirements into structured data processes and driving successful implementation of data solutions.</span></span><br><br><br><span style="line-height:107%;"><b><span style="color:#2b333a;">Things You’ll Do Here</span><span style="color:#000000;">: </span></b></span></span></span></p><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;"><span style="color:#000000;">Collaborate with business partners to gather, interpret, and document business requirements, including data discovery, policies, procedures and analysis.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Collaborate with cross-functional teams, including Product, Client Delivery, Data Integration, Engineering and Analytics, to enhance existing data workflows and processes.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Assist in supporting technical teams and business stakeholders, translating complex data concepts into clear, actionable insights.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Utilize SQL and related tools to support data-driven decision-making through reports, dashboards, and data extracts.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Ensure data accuracy, integrity, and consistency across systems through data validation, reconciliation, and quality checks.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Conduct file testing during implementations to validate data accuracy, completeness, and compliance with specifications.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Conduct root cause analysis on complex data issues and ensure findings are documented and incorporated into process improvements.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;"><span style="color:#000000;">Troubleshoot application or process issues, document findings, and recommend solutions.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Work within Databricks and related data platforms to support, document, and optimize data workflows and pipelines.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Work within Azure DevOps to identify, track and maintain individual and team initiatives.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Support automation and optimization of data-related tasks and reporting processes to improve efficiency.</span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Investigate and troubleshoot data issues, performing root cause analysis with guidance as needed.</span></span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;"><i><span style="line-height:107%;"><span style="color:#000000;">Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.</span></span></i></span><br><br><br><span style="line-height:107%;"><b><span style="color:#2b333a;">What You’ll Bring to the Team</span><span style="color:#000000;">:</span></b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business, or a related field (or equivalent work experience).</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">2+ years of experience in data analysis, data operations, business systems analysis, or a related role.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Hands-on experience working with SQL, Databricks and Azure-based data environments. </span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Experience working with data pipelines, ETL/ELT processes, and data warehousing concepts. </span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Experience with data validation, data quality, and ensuring data integrity across systems.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Experience gathering, documenting, and translating business and technical requirements. </span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Strong documentation skills, including creating clear and scalable data workflows, process documentation, and data definitions.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Experience with data visualization tools such as Tableau, Power BI, or Looker to create insightful reports and dashboards.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Strong Excel skills, including pivot tables, VLOOKUPs, and complex formulas for data analysis.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Strong analytical, problem-solving, and organizational skills with attention to detail</span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;">Excellent communication skills with the ability to translate between technical and non-technical stakeholders.</span></span></span></li></ul><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:107%;"><i><span style="color:#000000;">A plus if you have…</span></i></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Familiarity working with Databricks, Python and data ingestion mechanisms (APIs, SFTPs, JSON, Flat files).</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Experience supporting or working with Azure DevOps, including ticket tracking, workflow management, or CI/CD exposure.</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:105%;"><span style="color:#000000;">Ability to present to stakeholders and leadership teams with strong negotiation skills.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Demonstrated ability to take complex or undefined processes and translate them into clear, structured workflows and documentation. </span></span></span></li><li style="margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Background in healthcare data, financial data, or operations data.</span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="line-height:106%;">Understanding of data privacy and healthcare data regulations (e.g., HIPAA, GDPR), as well as familiarity with industry requirements such as the No Surprises Act, Transparency in Coverage Rule, and Machine-Readable Files (MRF).</span></span></span></li></ul><p><br><br><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Where You’ll Work:</b> This is a fully remote position, and we’ll provide all the necessary equipment!</span></span></p><ul><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Work Environment:</b> You’ll need a quiet workspace that is free from distractions.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Technology:</b> Reliable internet connection—if you can use streaming services, you’re good to go!</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Security:</b> Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><b>Location:</b> You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA.</span></span></li></ul> <p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Why You'll Love Working Here</strong></span></span></p><p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to <b><i>engage early and often for smarter, better, faster healthcare</i></b><i>.</i><b> </b>With this commitment, you’ll find an engaged culture – one that stands <b><i>strong, vigorous, and healthy </i></b>in all we do.</span></span><br> </p><p><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;"><strong>Benefits</strong></span></span></p><ul><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Spending account options: HSA, FSA, and DCFSA</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">401K with company match and immediate vesting</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Flexible working environment</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Generous Paid Time Off to include vacation, sick leave, and paid holidays</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Employee Assistance Program that includes professional counseling, referrals, and additional services</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Paid maternity and paternity leave</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Pet insurance</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Employee discounts on phone plans, car rentals and computers</span></span></li><li><span style="font-size:12px;"><span style="font-family:Arial, Helvetica, sans-serif;">Community giveback opportunities, including paid time off for philanthropic endeavors</span></span></li></ul><p><em>At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.</em></p>

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