Field Service Supervisor, North Germany

April 27, 2026 Auto Import

<h1 style="margin:24.0pt 0.0cm 0.0cm;line-height:115%;font-size:14.0pt;font-family:Calibri, sans-serif;color:#365f91">Field Service Supervisor (w/m/d) – Nord DE</h1> Location: Norddeutschland (PLZ 40–49, 50, 52, 57–59, 30–33) 🏠 Workplace type: Remote / Field-based | #LI-REMOTE 🕒 Employment type: Full-time <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🔎 Über die Position</h2> Als Field Service Supervisor (w/m/d) für Norddeutschland übernehmen Sie die fachliche und disziplinarische Führung unseres Field-Service-Teams in der Region. Sie stellen eine exzellente Serviceerbringung vor Ort sicher und spielen eine zentrale Rolle bei Performance, Kundenbindung und Teamentwicklung. <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">✅ Ihre Aufgaben</h2> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">👥 Führung, Coaching und Weiterentwicklung der Servicetechniker in Norddeutschland</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🛠 Sicherstellung einer termingerechten Serviceleistung (Installation, Wartung, Reparatur)</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">📊 Steuerung relevanter KPIs (z. B. Reaktions- & Lösungszeiten) und kontinuierliche Verbesserung</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🚨 Bearbeitung von Eskalationen und Aufbau starker Kundenbeziehungen</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🤝 Enge Zusammenarbeit mit Sales & Marketing</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">✈️ Reisetätigkeit ca. 50–70 % (2–4 Übernachtungen pro Woche)</li> </ul> <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🎯 Ihr Profil</h2> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">📌 Mindestens 5 Jahre Erfahrung im Field Service, davon 2+ Jahre in einer Führungsrolle</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">💡 Ausgeprägte Leadership- und Problemlösungskompetenz</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🌍 Sehr gute Deutsch- sowie gute Englischkenntnisse</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🔁 Hohe Reisebereitschaft und Flexibilität</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">✅ Arbeitserlaubnis für Deutschland (kein Sponsoring erforderlich)</li> </ul> <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🌟 Warum Mindray?</h2> Bei Mindray gestalten Sie Medizintechnologie, die weltweit Leben verbessert. Sie arbeiten in einem internationalen Umfeld mit kurzen Entscheidungswegen, gestalten Prozesse aktiv mit und übernehmen echte Verantwortung – mit langfristigen Entwicklungsmöglichkeiten in einem stark wachsenden Unternehmen. 📝 Hinweis: Englisch ist unsere Unternehmenssprache – bitte reichen Sie Ihre Bewerbung und Ihren CV auf Englisch ein. <h1 style="margin:24.0pt 0.0cm 0.0cm;line-height:115%;font-size:14.0pt;font-family:Calibri, sans-serif;color:#365f91"> </h1> <h1 style="margin:24.0pt 0.0cm 0.0cm;line-height:115%;font-size:14.0pt;font-family:Calibri, sans-serif;color:#365f91">Field Service Supervisor (f/m/d) – North DE</h1> 📍 Location: Northern Germany (Postal Codes 40–49, 50, 52, 57–59, 30–33) 🏠 Workplace type: Remote / Field-based | #LI-REMOTE 🕒 Employment type: Full-time <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🔎 About the role</h2> As Field Service Supervisor for Northern Germany, you will lead and develop our regional field service team, ensuring high-quality on-site service delivery and outstanding customer satisfaction. This is a visible leadership role within an international MedTech organisation. <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">✅ What you’ll do</h2> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">👥 Lead, coach and develop field service engineers across Northern Germany</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🛠 Ensure timely installation, maintenance and repair services</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">📊 Own service KPIs and drive continuous improvement</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🚨 Manage escalations and key customer relationships</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🤝 Partner closely with Sales & Marketing</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">✈️ Travel approx. 50–70% (2–4 overnight stays per week)</li> </ul> <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🎯 What you bring</h2> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">📌 5+ years of field service experience, including 2+ years in a leadership role</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">💡 Strong people leadership and problem-solving skills</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🌍 Fluent German and good English</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">🔁 High flexibility and willingness to travel</li> <li style="margin:0.0cm 0.0cm 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:arial, helvetica, sans-serif">✅ Right to work in Germany (no sponsorship required)</li> </ul> <h2 style="margin:10.0pt 0.0cm 0.0cm;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd">🌟 Why join Mindray?</h2> At Mindray, you’ll contribute to life-saving medical technology used worldwide. We offer a collaborative, fast-growing environment where leadership is valued, ideas are heard, and you can truly shape the impact of service excellence in healthcare. 📝 Please note: English is our business language – applications and CVs must be submitted in English.

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