Front Desk Agent (Part-Time / Weekend)

Front Desk Agent (Part-Time / Weekend)

Position Overview

Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area.

This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction.

Schedule Requirements

• 
  Weekend availability is required

• 
  Holiday availability is required

Key Responsibilities

• 
  Greet residents, guests, and visitors in a professional and courteous manner

• 
  Maintain front desk operations and ensure a polished lobby presence

• 
  Deliver exceptional customer service and respond promptly to resident requests

• 
  Answer phones, take accurate messages, and communicate effectively

• 
  Log, track, and distribute resident packages accurately

• 
  Monitor lobby activity and surveillance systems to support property safety

• 
  Conduct routine property walks to ensure cleanliness and presentation standards

• 
  Interact professionally with vendors, contractors, and delivery personnel

• 
  Complete reports and perform other duties as assigned

Qualifications and Skills

• 
  Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail

• 
  Strong verbal and written communication skills

• 
  Excellent interpersonal and guest service abilities

• 
  Ability to remain composed and make sound decisions in a fast-paced environment

• 
  Organized, dependable, and detail-oriented

• 
  Professional appearance and grooming standards required

• 
  Ability to work independently while contributing to a team environment

Preferred Experience

• 
  Experience in luxury residential, hotel, or high-end customer service environments

• 
  Proven ability to deliver consistent, elevated service

Why Join Stratton Amenities

• 
  Work in luxury residential environments

• 
  Consistent weekend scheduling

• 
  Supportive management and hospitality-focused culture

• 
  Opportunity for growth within a professional service organization

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.