[Hiring] APC Telehealth/Virtualist – On-Demand Urgent Care @Jefferson Health Plans

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Role Description

Advanced Practice Clinician (APC)—Nurse Practitioner (NP) or Physician Assistant (PA)—to join our growing Telehealth/Virtualist On-Demand Urgent Care team. This remote position supports Jefferson’s On-Demand care platform by delivering high-quality, patient-centered virtual urgent care services. Providers must reside in PA, NJ, or DE and must obtain and maintain active licensure in all three states. A valid Pennsylvania DEA is required at the start of employment.

Responsibilities

  • Assessment & Management:
    • Conduct comprehensive virtual patient evaluations including detailed histories and telehealth-appropriate physical assessments.
    • Order and interpret diagnostic studies when clinically appropriate.
    • Manage acute urgent care complaints, providing safe and effective treatment via telehealth modalities.
    • Assess for risks associated with acute illness including medication effects, hydration status, worsening symptoms, and need for in-person escalation.
  • Diagnosis:
    • Collaborate with the interdisciplinary team to diagnose acute and episodic conditions commonly treated in virtual urgent care.
    • Develop and prioritize differential diagnoses.
    • Recognize complications requiring escalation and coordinate referrals to in-person care when necessary.
  • Formulation of Care Plan:
    • Establish evidence-based treatment plans tailored to virtual urgent care.
    • Prescribe medications, diagnostics, and interventions in accordance with telehealth clinical guidelines.
    • Modify care plans based on follow-up, evolving symptoms, or patient needs.
  • Documentation:
    • Document all telehealth encounters in the EMR (EPIC), including assessment, plan of care, orders, and follow-up recommendations.
    • Ensure documentation meets standards for telehealth compliance, quality, and acuity capture.
  • Communication & Collaboration:
    • Partner with clinical leadership, support staff, and colleagues in the greater healthcare network to maintain smooth continuity of care.
    • Communicate clearly with patients and families regarding virtual visit expectations, treatment plans, and follow-up.
  • Professional Practice:
    • Participate in telehealth-specific and organization training, education, and performance improvement initiatives.
    • Maintain required CEUs, board certification, and professional memberships.
    • Uphold Jefferson values and contribute to an innovative and expanding virtual care model.
  • Other duties as assigned.

Qualifications

  • Master’s or Doctoral Degree (NP or PA)
  • Family Medicine–boarded NP or PA
  • ER or Urgent Care clinical experience
  • Residence in PA, NJ, or DE
  • Active licensure (or ability to obtain) in PA, NJ, and DE
  • Active PA DEA

Requirements

  • Prior telehealth experience
  • Experience with high-acuity triage, virtual workflows, and remote diagnostic decision-making

Benefits

  • Comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, CME funds, as well as voluntary benefits.
  • Access to tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
  • All colleagues, including those who work less than part-time, have access to medical (including prescription) insurance.
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