Housing Manager

<div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Job Title: <b>Housing Manager</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Group/Team: <b>Event Technology & Registration</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Reports to: <b>Sr. Manager or Associate Director (Event Technology & Registration)</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Location: <b>Remote</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Employment Type:<b> FT,</b> <b>Salaried, Exempt</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Travel Requirements: <b>15-20%</b></span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"> </span></b></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">WHO WE ARE </span></b></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><span lang="EN"><br><b>OPUS</b> <b>AGENCY</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN"><a href="https://www.opusagency.com/"><span style="color: rgb(5,99,193);">Opus Agency</span></a><span style="color: rgb(14,16,26);"> partners with world-shaping brands like Amazon, Google, Microsoft, and Salesforce to catalyze movements through shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for accelerating momentum—and success—for everyone involved. </span></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN" style="color: rgb(14,16,26);">Built across four decades, we scale excellence at the forefront of focused strategy, fearless creativity, emerging technology, and agile delivery. Today, as the flagship of </span><span lang="EN"><a href="https://theopusgroup.com/"><span style="color: rgb(5,99,193);">The Opus Group</span></a><span style="color: rgb(14,16,26);">, our team members are outperforming from hubs throughout the United States, in the heart of London, and around the world.</span></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN" style="color: rgb(14,16,26);">If you embody our cultural pillars—if you can bring versatility, embody optimism, elevate integrity, catalyze curiosity, and own excellence—then join us in fueling the future of brand movements.</span><span lang="EN"><br><br></span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><span lang="EN"> </span></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">WHAT WE ARE LOOKING FOR</span></b></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">The Housing Manager is responsible for overseeing all aspects of housing logistics for in-person corporate events.<span>  </span>This includes building and maintaining relationships with hotels, clients, and attendees and ensuring seamless housing experiences from planning through execution. </span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">This role requires strong time management, multitasking, and problem-solving skills.<span>  </span>You will lead and collaborate with internal teams, primarily within the Event Technology & Registration department.<span>  </span>Success in this role means consistently delivering projects on time, staying within budget, and exceeding client expectations. </span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">This client-facing position, working closely with Opus Project Managers and Event Technology Project Managers to deliver exceptional experiences for our Fortune 100 and 500 corporate clients. </span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">The Housing Manager will report to the Senior Housing Manager or Associate Director and may include supervisory responsibilities. <b></b></span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"> </span></b></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">YOU SHOULD HAVE</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN">2-3+ years of management experience in a relevant role; prior experience in corporate events preferred</span></li><li><span lang="EN">Experience with Cvent, Rainfocus, Stova (Aventri, eventcore, MeetingPlay), Swoogo, Eventbase</span></li><li><span lang="EN">Proven success in managing events or projects from concept to execution</span></li><li><span lang="EN">Bachelor's degree from four-year institution is preferred</span></li></ul><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"><span> </span></span></b></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">ESSENTIAL RESPONSIBILITIES</span></b></div><ul style="margin-top: 0.0px;"><li><span lang="EN">Serve as the primary liaison between internal teams, clients, hotels and vendors via phone, email, chat and conference calls</span></li><li><span lang="EN">Oversee all housing elements to ensure events are delivered on time and within budget</span></li><li><span lang="EN">Lead high-touch, complex client meetings with multiple stakeholders</span></li><li><span lang="EN">Manage hotel room blocks, monitor attrition, and execute mitigation strategies</span></li><li><span lang="EN">Interpret hotel contract terms and manage timelines related to release dates</span></li><li><span lang="EN">Establish and oversee hotel billing and reconciliation processes</span></li><li><span lang="EN">Provide pickup reports, reservation trend analysis, and financial reporting to clients</span></li><li><span lang="EN">Lead or supervise on large-scale events and manage full-time team members as needed</span></li><li><span lang="EN">Effectively manage and grow relationships with hotels, vendors and clients</span></li><li><span lang="EN">Coordinate with event teams and provide clear status updates</span></li><li><span lang="EN">Utilize advanced Excel functions to manage and present data</span></li><li><span lang="EN">Troubleshoot accommodation issues during the event lifecycle</span></li><li><span lang="EN">Demonstrate deep understanding of registration areas (housing, revenue, web) and confidently consult with clients. </span></li><li><span lang="EN">Identify opportunities to improve internal documentation and processes, contributing actively in team and client meetings.</span></li></ul><div style="margin-bottom: 0.0in;line-height: 115.0%;"><span lang="EN"><span> </span><b></b></span></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">WHAT YOU CAN EXPECT IN RETURN </span></b><span lang="EN"> </span></div><ul style="margin-top: 0.0px;"><li><span lang="EN">Full time position</span></li><li><span lang="EN">Opportunities for growth and development</span></li><li><span lang="EN">Health & Dental Insurance (choice of plans)</span></li><li><span lang="EN">100% Employer paid short-term disability and life insurance</span></li><li><span lang="EN">Opportunity to elect additional life insurance and LTD insurance at employee expense</span></li><li><span lang="EN">Paid parental leave</span></li><li><span lang="EN">Opportunity to contribute pre-tax dollars to flexible spending accounts</span></li><li><span lang="EN">401(K) with employer match</span></li><li><span lang="EN">Flexibility in work schedules</span></li><li><span lang="EN">Generous time off</span></li></ul><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"> </span></b></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><b><span lang="EN">HOW WE’LL TAKE CARE OF YOU</span></b></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"> </span></b></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Our job titles may span more than one career level. The starting salary for this role is between $66,000 and $78,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.</span></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><span lang="EN"><br><b>NOT SURE IF YOU SHOULD APPLY?</b></span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At The Opus Group, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.</span></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">PHYSICAL REQUIREMENTS</span></b></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"> </span></b></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.</span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><span lang="EN"> </span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.<b></b></span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><b><span lang="EN"><span> </span></span></b></div><div style="line-height: 115.0%;margin: 12.0pt 0.0in 6.0pt 0.0in;"><b><span lang="EN">OTHER DUTIES AND ACKNOWLEDGEMENT</span></b></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span lang="EN">Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></div><div style="margin-bottom: 0.0in;line-height: 115.0%;"><span lang="EN"> </span></div><div style="margin-bottom: 6.0pt;line-height: 115.0%;"><span style="font-size: 10.0pt;"><em><span lang="EN">#LI-Remote <span style="color: rgb(0,0,0);font-family: Arial , sans-serif;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">#LI-AM1</span></span></em></span></div>