Licensed Practical Nurse (LPN) - Remote, Primary Care Support

Join a fully remote team dedicated to supporting primary care practices by streamlining critical workflows that improve efficiency, consistency, and patient access. In this role, you’ll play a key part in reducing administrative burden for providers and in-office staff by ensuring timely, standardized handling of pre-visit planning, patient communications, medication approvals, and refill requests—allowing care teams to focus on delivering high-quality care.

• Sign-on Bonus!: This position is currently eligible for a generous sign-on bonus! Whether you're a recent graduate looking to launch your nursing career, or an experienced LPN looking for something new, there has never been a better time to join UPMC!
  • $5,000.00 - 2 year Commitment | 0-1 years experience & recent graduates
  • $7,500.00 - 2 year Commitment | 1+ years experience

Schedule & Work Life Balance

• 100% Remote
• 8-hour shifts
• Day shift, As scheduled between 7:00 AM – 5:00 PM
• 1 Saturday per month

What You’ll Do

• Review and process pre-visit information to support efficient visit preparation
• Reconcile outside records and identify care gaps or health maintenance needs
• Manage and triage incoming patient portal messages to appropriate team members
• Address non-symptom-related requests to reduce unnecessary provider and RN workload
• Process medication prior authorizations and support denial management workflows
• Handle incoming medication refill requests in a timely, standardized manner
• Collaborate with clinical staff, providers, office teams, and pharmacy partners to coordinate care
• Document all actions accurately while following established workflows, policies, and turnaround expectations
• Support patient access by streamlining communication and reducing delays in care
• Promote safe, consistent, and efficient workflows across ambulatory teams

How You’ll Make an Impact

This centralized team plays a critical role in enhancing operational efficiency, improving patient access, and supporting high-quality care delivery across primary care practices. Your work ensures that providers and care teams can operate at the top of their scope while maintaining safe and consistent patient experiences.