Peer Navigator (Lived Obesity & Treatment Experience)

<p dir="auto"><span style="color: rgb(0, 0, 0);"><strong>The Company:</strong></span></p><p dir="auto"></p><p dir="auto"><span style="color: rgb(0, 0, 0);">Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, a group of interconnected conditions that drive over $700 billion in annual U.S. healthcare expenses. We are dedicated to increasing access to treatment while reducing the total cost of care for employers and payers. We are not just a provider, we are a technology-enabled practice driven by analytics. Our mission is to "de-average" care, using proprietary algorithms to match Members with the right interventions at the right time, while establishing habits that support treatment success and sustained outcomes. By combining clinical rigor with a consumer-grade digital experience, we drive life-changing outcomes and measurable ROI.</span></p><p dir="auto"></p><p dir="ltr"><span style="color: rgb(0, 0, 0);">We serve as the single, integrated front door for comprehensive care, delivering a full continuum of evidence-based solutions, spanning bariatric surgery, pharmacotherapy, and intensive behavioral therapy. Crucially, we personalize care for every Member through a dedicated multidisciplinary care team, empowered by our advanced digital platform. This ecosystem includes specialized tools for our providers and a fully accessible Member Portal (web and mobile) for our Members.</span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(0, 0, 0);"><strong>The Role:</strong></span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(89, 89, 89);">Ilant Health is looking for a Peer Navigator to guide prospective bariatric surgery and obesity medicine patients through the process, answer questions, educate them with facts, and share your own experience navigating the process. This role will provide significant support to individuals who are pursuing ways to improve their health using clinically-supported strategies.</span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(0, 0, 0);"><strong>Key Responsibilities:</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Conduct outreach to individuals who can benefit from the program to proactively enroll them</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Conduct the initial virtual meeting for individuals exploring weight loss treatments, such as bariatric surgery and obesity medicine</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Use Ilant tools and standard operating procedures (SOPs), based on clinical evidence and best practices, to support patients in learning more about the bariatric surgery journey</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Provides ongoing support and education for patients via video calls, phone, email and text throughout their journey</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Provides specialized documentation required to support insurance approval for bariatric surgery</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Facilitate support groups</span></p></li></ul><p dir="ltr"><span style="color: rgb(0, 0, 0);"><strong>Qualifications:</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">You have lived obesity and treatment experience: you’ve undergone bariatric surgery or taken anti-obesity medication</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Share personal experience while balancing it with factual information and the greater trends associated with bariatric procedures</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">You are comfortable conducting video calls and communicating via phone, email, text</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Great communication skills</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Supportive, empathetic and non-judgmental disposition</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Experience with computers and software such as Google Workspace, Slack, etc.</span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Nice to haves:</span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Experience with Athena EHR, Talkdesk, and Zendesk are a plus!</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Experience peer counseling or coaching previously</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(89, 89, 89);">Licenses: LSW, Nutritionists, RN, Certified Coach</span></p></li></ul></li></ul></li></ul><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(89, 89, 89);"><em>Note: This is an educational and supportive role, not a sales or clinical role, and in no way can this role provide medical advice.</em></span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(0, 0, 0);"><strong>Benefits and Perks:</strong></span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(0, 0, 0);">We believe great work happens when people are supported, trusted, and given the flexibility to thrive. Here’s what you can expect when you join our team:</span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Comprehensive health benefits – medical, dental, and vision coverage to support you and your family</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Flexible floating holiday – one additional day each year to celebrate what matters most to you</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Paid sick leave – 5 sick days so you can prioritize your health when needed</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">11 paid company holidays throughout the year</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">401(k) retirement plan to help you invest in your future</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(0, 0, 0);">Healthcare and Dependent Care FSA options for additional tax-advantaged savings</span></p></li></ul>