Program Manager II

May 14, 2026 Auto Import

What this Job Entails: The Project & Program Management II role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity. Scope: <ul><li>Applies company policies and procedures to resolve a variety of issues</li><li>Works on problems of moderate scope</li><li>Receives general instructions on routine work and detailed instructions on new projects</li></ul>Your Roles and Responsibilities:<ul><li>Manages multiple, cross-functional and technical projects. </li><li>Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases. </li><li>Responsible for managing/tracking program milestones, timeline, and overall deliverables. </li><li>Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc. </li><li>Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. </li><li>Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management. </li><li>Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates. </li><li>Participate in internal process improvements; remove gaps, across multiple teams and functions. </li><li>Ensure risks are accounted for and provide risk mitigation strategies. </li><li>Be a point of contact for vendor partners and internal stakeholders. </li><li>Coordinate and assist with regularly scheduled meetings with core teams. </li><li>Take an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes. </li><li>Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.</li></ul>Required Qualifications/Skills:<ul><li>Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience </li><li>Builds productive internal and external working relationships</li><li>Exercises judgment within defined procedures and practices to determine appropriate action</li><li>Understanding of project management teams, resolving conflict, and meeting schedule timelines</li><li>Excellent communication skills (verbal, written, documentation)</li><li>Ability to work on multiple projects and assignments concurrently</li><li>Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance</li><li>Experience creating spreadsheets, presentation material, and project/process documentation</li><li>Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks</li><li>Ability to collaborate with stakeholders and communicate project updates to client executives. </li></ul>Preferred Qualifications: <ul><li>Various certifications</li><li>Change management knowledge </li><li>Familiarity with various project management methodologies </li></ul>Physical Demand & Work Environment:<ul><li>Must have the ability to perform office-related tasks which may include prolonged sitting or standing</li><li>Must have the ability to move from place to place within an office environment</li><li>Must be able to use a computer</li><li>Must have the ability to communicate effectively </li><li>Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers</li></ul>Assessment for SQL neededCriteria / Required Skill Set<ul><li>Strong data analysis and analytical problem-solving skills</li><li>Technical background/ software engineer</li><li>Advanced Excel proficiency</li><li>Git experience</li><li>Excellent verbal and written communication skills</li><li>Experience with ticketing systems and operational workflows</li><li>Quick learner with the ability to adapt in fast-paced environments</li><li>Working knowledge of SQL</li><li>Project and program management skills with strong focus on timeliness and execution</li><li>SOP/documentation writing skills</li><li>Experience with LaTeX and Markdown formatting</li><li>Command-line / terminal experience</li><li>Basic to intermediate Python knowledge</li><li>Dashboard creation and reporting experience (PLX preferred)</li><li>Prior software engineering experience preferred</li><li>Prior Google experience is a plus</li><li>Strong stakeholder management and cross-functional collaboration skills</li><li>Experience supporting change management initiatives</li></ul>

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