Qualitative Research Operations Specialist

May 14, 2026 Auto Import

The Qualitative Research Operations Specialist provides critical logistical and administrative support across multiple qualitative research projects. This role enables research teams to focus on insights generation by managing the operational tasks that ensure projects run smoothly—from setup to completion. This includes coordinating vendors, scheduling, handling participant logistics, managing documentation, and supporting both virtual and in-person fieldwork. The ideal candidate is highly organized, detail-oriented, tech-savvy, and excels in a fast-paced environment with shifting priorities ESSENTIAL FUNCTIONS Recruitment and Participant Management <ul> <li>Monitor participant recruitment progress and follow up with recruiters to ensure quotas and timelines are met</li> <li>Vet recruits by reviewing screener responses and flagging issues</li> <li>Create and update recruitment grids and track demographic quotas</li> <li>Manage and distribute participant consent forms, ensuring completion and storage</li> <li>Coordinate participant communications, including reminders, tech checks, and scheduling across time zones</li> <li>Oversee incentive fulfillment, including tracking and distribution (e.g., gift cards)</li> </ul> Project Setup & Scheduling <ul> <li>Set up and manage Zoom/Teams/Google Meet links for interviews and research sessions</li> <li>Schedule interviews and confirm logistics with all stakeholders</li> <li>Coordinate calendars between moderators, clients, and facilities</li> <li>Order and ship research stimuli, kits, room decor, or equipment as needed</li> <li>Track physical inventory (e.g., OWLs or other tech) and serve as point of contact for logistics</li> </ul> Vendor & Partner Coordination <ul> <li>Research and vet recruiters and facilities for best-fit alignment by audience/topic</li> <li>Collect and summarize vendor bids and assist in vendor selection</li> <li>Maintain and update internal tracker of recruiter performance and rates</li> <li>Liaise with international partners to coordinate translation, field logistics, and ensure GDPR compliance</li> </ul> Documentation & Tools <ul> <li>Create prep materials such as logistics packets, respondent worksheets, sample grids</li> <li>Download and organize session recordings and transcripts</li> <li>Order transcripts and assist with formatting</li> <li>Maintain shared drives/folders for project assets (e.g., guides, stimuli, reports)</li> <li>Track invoice submissions and assist in ensuring budget alignment</li> </ul> Technology & Platforms <ul> <li>Support the setup of online platforms such as Recollective, including adding participants and launching activities</li> <li>Help with tech checks and pre-session troubleshooting with participant</li> <li>Aid in managing and protecting personally identifiable information (PII)</li> </ul>

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