Senior Product Manager, Growth & Enrollment
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<div class="content-intro"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">Who We Are</span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.</span></p></div><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You'll Do</span></span><span data-ccp-props="{" 134245418":true,"134245529":true,"335559738":360,"335559739":80}"=""> </span></strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">As a Senior Product Manager, you will shape how patients enter and engage with Imagine Pediatrics - from initial health plan eligibility through enrollment and early care experiences.</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">You will own the systems and workflows that power </span><strong><span data-contrast="auto">new market launches</span></strong><span data-contrast="auto">, ensuring newly eligible patients are accurately identified, routed, and supported through Outreach and into care. This includes building for the teams responsible for enrolling families (our Outreach organization) and ensuring a seamless handoff into clinical workflows within Care Hub.</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">This role sits at the intersection of </span><strong><span data-contrast="auto">growth, operations, and care delivery</span></strong><span data-contrast="auto">, and is ideal for a product leader who enjoys translating complex, real-world workflows into scalable systems that drive both business and patient impact.</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Own top-of-funnel patient journeys</span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></em></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Design and optimize the end-to-end experience from </span><strong><span data-contrast="auto">eligibility → outreach → enrollment → first clinical interaction</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Build systems that support </span><strong><span data-contrast="auto">new health plan and market launches</span></strong><span data-contrast="auto">, ensuring accurate patient identification and onboarding </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Partner with Outreach (call center) teams to improve </span><strong><span data-contrast="auto">conversion, efficiency, and experience</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Identify and reduce friction across the funnel to lower </span><strong><span data-contrast="auto">cost of acquisition (CAC)</span></strong><span data-contrast="auto"> and improve early engagement </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Map and operationalize complex workflows</span></span></em><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Deeply understand and document workflows across </span><strong><span data-contrast="auto">health plan data ingestion, eligibility logic, outreach operations, and care team handoffs</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Translate fragmented processes into clear, scalable product systems </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Drive product discovery and execution</span></span></em><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Lead the full product lifecycle using a build–measure–learn approach </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Conduct discovery across operations, clinical teams, and leadership to understand constraints and opportunities </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Define product strategy and deliver iterative improvements focused on measurable funnel performance </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Partner cross-functionally</span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></em></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Work closely with </span><strong><span data-contrast="auto">operations, outreach leadership, clinical teams, engineering, and data</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Align stakeholders across go-to-market, care delivery, and product </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Navigate tradeoffs between growth, operational efficiency, and clinical quality </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Deliver measurable business and patient outcomes</span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></em></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Improve </span><strong><span data-contrast="auto">enrollment conversion rates, time to first meaningful interaction, and early engagement durability</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Reduce operational inefficiencies and cost to acquire and onboard patients </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Ensure new patient cohorts successfully transition into ongoing care </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Develop domain </span><span data-ccp-parastyle="heading 3">expertise</span></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":281,"335559739":281}"=""> </span></em></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Become an expert in </span><strong><span data-contrast="auto">pediatric value-based care, Medicaid populations, and health plan partnerships</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Stay informed on best practices in </span><strong><span data-contrast="auto">care management, patient engagement, and operational scaling</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You Bring & How You Qualify </span></span></strong><span data-contrast="none"><span data-ccp-parastyle="heading 1"><br></span></span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">First and foremost, you’re passionate about improving access to care for children with complex medical needs and building systems that make it easier for families to engage.</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">You thrive in messy, operationally complex problem spaces and enjoy turning fragmented workflows into clear, effective systems.</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">5+ years of Product Management experience, ideally in healthcare, growth, or operational platforms </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Experience owning products that drive </span><strong><span data-contrast="auto">conversion, onboarding, or top-of-funnel engagement</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Strong ability to map and simplify complex workflows across multiple teams and systems </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Proven track record of driving cross-functional execution across product, engineering, and operations </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Comfort working closely with operational teams (e.g., call centers, outreach, or care coordination) </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Experience defining and improving metrics such as </span><strong><span data-contrast="auto">conversion rate, CAC, time to value, or engagement</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Excellent communication skills across technical and non-technical stakeholders </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Bonus if you have experience with:</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":240,"335559739":240}"=""> </span></span></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Health plan integrations, eligibility systems, or payer-driven workflows </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Care management platforms or clinical operations </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Medicaid populations or value-based care models </span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-contrast="auto">Building tools for non-technical operational users</span><span data-ccp-props="{" 134233117":false,"134233118":false,"335559738":0,"335559739":0}"=""> </span></span></li> </ul> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">What We Offer (Benefits + Perks)</span></strong> </span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"> </span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-contrast="none">The role offers a base salary range of $150,000 - $180,000 in addition to annual bonus, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. </span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"> </span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-contrast="none">We provide these additional benefits and perks:</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-contrast="none">Competitive medical, dental, and vision insurance </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Healthcare and Dependent Care FSA; Company-funded HSA</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">401(k) with 4% match, vested 100% from day one</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Employer-paid short and long-term disability </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Life insurance at 1x annual salary </span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">20 days PTO + 10 Company Holidays & 2 Floating Holidays<span data-ccp-props="{" 201341983":0,"335559739":160,"335559740":259}"=""> </span></span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Paid new parent leave</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{" 335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;">Additional benefits to be detailed in offer </span></li> </ul><div class="content-conclusion"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">What We Live By</span></strong></span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"> </span><br><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-contrast="none">We’re guided by our five core values:</span></p> <p><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"></span></p> <p class="x_MsoNormal"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong><span data-olk-copy-source="MessageBody">Our Values:</span></strong></span></p> <ul type="disc"> <li class="x_MsoListParagraph" style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Children First.</strong> We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future.</span></li> <li class="x_MsoListParagraph" style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Earn Trust. </strong>We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments.</span></li> <li class="x_MsoListParagraph" style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Innovate Today.</strong> We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale.</span></li> <li class="x_MsoListParagraph" style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>Embrace Humanity.</strong> We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve.</span></li> <li class="x_MsoListParagraph" style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><span style="font-size: 12pt; font-family: verdana, geneva, sans-serif;"><strong>One Team, Diverse Perspectives.</strong> We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward — together.</span></li> </ul> <p></p> <p> </p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong><span data-contrast="none">We Value Diversity, Equity, Inclusion and Belonging</span></strong><span data-ccp-props="{" 134233117":true,"134233118":true,"201341983":0,"335559685":0,"335559739":160,"335559740":240}"=""> </span></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span class="NormalTextRun SCXW255148318 BCX0">We believe that creating a world where every child with complex medical conditions gets the care and </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed GrammarErrorHighlight SCXW255148318 BCX0">support,</span><span class="NormalTextRun SCXW255148318 BCX0"> they deserve requires a diverse team with diverse perspectives. </span><span class="NormalTextRun SCXW255148318 BCX0">We're</span><span class="NormalTextRun SCXW255148318 BCX0"> proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.</span></span></p></div>