Strategy Business Partner (100% Remote)

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<p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.  </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.  </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">For more information about our services please visit clearcaptions.com.   </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'times new roman', times; font-size: 12pt;">The kind of people we look for:    </span></strong></p> <ul> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Versatile people who thrive on variety and challenge   </span></li> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Excited about working in a fast-paced environment.   </span></li> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Innate problem solvers who want to grow in a flexible, collaborative culture.   </span></li> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Takes initiative, pushes boundaries, motivated to innovate.   </span></li> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Individuals with a growth mindset who want to use their learning and relationship-building skills.   </span></li> <li style="line-height: 115%; font-size: 12pt; font-family: 'times new roman', times;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.   </span></li> </ul> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p><div style="margin: 0; padding: 0; user-select: text; color: rgba(0, 0, 0, 1); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgba(255, 255, 255, 1);"> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong>Position Summary:   </strong></span></p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;">The Strategy Business Partner (SBP) is a key member of the technology leadership team, responsible for shaping and driving the company’s long-term strategic vision. This role leads enterprise-wide strategic planning, identifies growth opportunities, and ensures alignment between corporate goals and operational execution. The SBP partners closely with business unit leaders, finance, product, and operations to translate strategy into actionable initiatives that deliver measurable impact. This role will ensure cross-functional alignment between the business needs and the type of work (technology, people, process) needed to achieve them.  </span></p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;">This is a Remote/Work from Home position reporting to the <strong>Sr. Director of Strategy Execution</strong>.  </span></p> <p> </p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong>What you will do:   </strong></span></p> <ul> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Lead the development, communication, and execution of the company’s strategic plans for defined business areas, translating goals into actionable initiatives with measurable outcomes. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Define and prioritize strategy roadmaps and portfolios based on business outcomes, resource capacity, budget constraints, and enterprise priorities.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Oversee enterprise-wide implementation initiatives, considering cross-functional alignment and leveraging capabilities for comprehensive execution. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Identify project work based on resource skills, capacity, budget constraints, and business value. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Actively manage expectations with stakeholders when they receive business outcomes and value from each strategy. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Drive strategy KPIs to monitor performance and outcomes of the solutions related to the strategy. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Manage financial planning, budgeting, and capital allocation for strategic initiatives, including monthly executive updates on progress, risks, and financial variances.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Communicate monthly to the executive team, updates to the strategy, including activity completed, where are we heading, what are the roadblocks, risks and path to move forward, financial explanation on variances from budget, forecast and actuals.   </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Drive executive-level reporting, board presentations, and strategic communications. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Manage vendor relationships, including MSA and SOWs that pertain to the execution of the strategy. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Lead day-to-day strategy execution across business and technology teams, ensuring accountability for milestones, budgets, risk management, and decision documentation. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Support agile transformation through value stream mapping and collaboration with PMO, Product, and Operations teams on strategy execution.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Align with PMO and strategy peers to standardize processes and continuously improve efficiency and scalability. </span></li> </ul> <p> </p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong>Qualifications:  </strong></span></p> <ul> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Bachelor's degree in business, Strategy or related field (MBA strongly preferred).  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">10+ years of experience in corporate strategy or strategic operations. 15 years preferred.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Strong background in enterprise systems and execution of delivery methods. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Demonstrated success in driving solutions to scale operations, managing cross-functional teams, and delivering complex programs. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Excellent executive communication, leadership, and operational skills. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Proven track record of leading enterprise-wide strategic initiatives and delivering measurable outcomes.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Strong analytical, financial modeling, and problem-solving skills.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Experience in high-growth or transformation environments preferred.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Excellent verbal and written communication skills, presentation, and problem-solving skills.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Ability to work collaboratively with colleagues and staff to create a high-quality, results-driven, team-oriented environment.   </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.  </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Willingness and ability to work flexible hours and travel (up to 10%); will include some overnight travel. </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)  </span></li> </ul> <p> </p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong>Physical Demands: </strong></span></p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;">Employees may experience the following physical demands for extended periods of time:   </span></p> <ul> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Sitting, standing, and walking (95-100%)    </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Keyboarding (90-100%)    </span></li> <li style="font-family: 'times new roman', times; font-size: 12pt;"><span style="font-family: 'times new roman', times; font-size: 12pt;">Viewing computer monitor, tablet, and cell phone requiring close vision (95-100%)  </span></li> </ul> <p> </p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong>Work Environment:  </strong></span></p> <p><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="text-decoration: underline;">100% Remote:</span></em>  Work environment is primarily indoors at home, customer or vendor site, or other business meeting venue, exposure to all types of weather and temperature conditions during travel, and exposure to hazardous driving and traffic conditions. Travel (up to 5%) may include overnight and out-of-state travel.    </span></p> </div> </div> <div style="margin: 0; padding: 0; user-select: text; color: rgba(0, 0, 0, 1); font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: rgba(255, 255, 255, 1);"> <div style="margin: 0; padding: 0; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"> <p style="margin: 0; padding: 0; user-select: text; overflow-wrap: break-word; white-space: pre-wrap; vertical-align: baseline; font-kerning: none; color: rgba(0, 0, 0, 1); text-align: left;"><span style="margin: 0px; padding: 0px; user-select: text; font-size: 12pt; line-height: 19.425px; font-family: 'times new roman', times;"> </span></p> </div> </div><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'times new roman', times; font-size: 12pt;">Compensation:  </span></strong></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">$170,000 to $180,000 plus 10% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit <a rel="noopener" href="http://www.clearcaptions.com/careers" target="_blank" title="http://www.clearcaptions.com/careers">www.clearcaptions.com/careers</a> to explore our total rewards package. </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'times new roman', times; font-size: 12pt;">Intrigued to learn more?  </span></strong></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.  </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.</span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><strong><span style="font-family: 'times new roman', times; font-size: 12pt;">Disclaimer:  </span></strong></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. </span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;">ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.</span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="color: #242424; font-family: 'Segoe UI', 'Segoe UI Web (West European)', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 15px; white-space: normal; background-color: #ffffff;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: #212121; border: 0px;" data-olk-copy-source="MessageBody">Protecting Your Candidate Experience</span></em></strong></span></p> <p style="color: #242424; font-family: 'Segoe UI', 'Segoe UI Web (West European)', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 15px; white-space: normal; background-color: #ffffff;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: #212121; border: 0px;">At ClearCaptions, your candidate experience matters to us. To ensure transparency and security throughout the hiring process, please keep the following in mind:</span></em></span></p> <ul style="margin-bottom: 0in; color: #242424; font-family: 'Segoe UI', 'Segoe UI Web (West European)', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 15px; white-space: normal; background-color: #ffffff; margin-top: 0in;" type="disc"> <li style="margin: 0in; font-size: 12pt; font-family: 'times new roman', times; color: #212121;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; border: 0px;">All legitimate ClearCaptions job openings are posted <strong>exclusively</strong> on this careers page.</span></em></span></li> <li style="margin: 0in; font-size: 12pt; font-family: 'times new roman', times; color: #212121;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; border: 0px;">Our recruiters will <strong>only</strong> contact you from verified <strong>@clearcaptions.com</strong> email addresses.</span></em></span></li> <li style="margin: 0in; font-size: 12pt; font-family: 'times new roman', times; color: #212121;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; border: 0px;">We will <strong>never</strong> offer a job through LinkedIn messages or any social media platform.</span></em></span></li> <li style="margin: 0in; font-size: 12pt; font-family: 'times new roman', times; color: #212121;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; border: 0px;">We will <strong>never</strong> ask for sensitive personal information (like banking details or Social Security numbers) during early stages of the hiring process.</span></em></span></li> </ul> <p style="color: #242424; font-family: 'Segoe UI', 'Segoe UI Web (West European)', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 15px; white-space: normal; background-color: #ffffff;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: #212121; border: 0px;"> We encourage all applicants to stay vigilant against online job scams, especially those that misuse company names or logos to appear legitimate. If you receive a message that seems suspicious or doesn’t follow these guidelines, please don’t engage. You’re welcome to verify any opportunity by reaching out to us directly at </span></em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: #212121; border: 0px;"><a rel="noopener" href="mailto:recruiting@clearcaptions.com" target="_blank" title="mailto:recruiting@clearcaptions.com" data-linkindex="17"><em>recruiting@clearcaptions.com</em></a><em>.</em></span></span></p> <p style="color: #242424; font-family: 'Segoe UI', 'Segoe UI Web (West European)', -apple-system, BlinkMacSystemFont, Roboto, 'Helvetica Neue', sans-serif; font-size: 15px; white-space: normal; background-color: #ffffff;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><em><span style="font-style: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: #212121; border: 0px;">We’re committed to a hiring process that is respectful, secure, and clear every step of the way.</span></em></span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: 'times new roman', times; font-size: 12pt;"><strong> </strong></span></p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"> </p>

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